While we intend to operate as advertised, all services, events and fares may be altered due to prevailing circumstances. While we shall always try to give notice of any last minute changes this may not always be possible.
We require your phone number to contact you if we have any problems with our services or our a query with your booking.
Our tickets, unless otherwise stated, are valid all day and you are welcome to travel all day.
Tickets:
You will be emailed your ticket by PDF. Simply print them off, or bring them along on your 'Smart Phone' and show them to the ticket office at Wallingford or Cholsey.
Privacy:
We take your privacy very seriously. Your data is held on our systems and also 'Ticketing Hub' (our ticketing partner) servers securely in line with GDPR regulations in order to process your order. We cannot access payment data, this is handled securely using 'PayPal' and complies with all UK GDPR data and payment regulations (PCI).
Refunds & Change of plans:
It is your responsibility to ensure that you have booked tickets for the correct date & time. Whilst sympathetic to those who find that their circumstances change we can only offer refunds in exceptional circumstances, and if we are likely to have time to resell your tickets. We are sure you understand.
Book Tickets for Travel from Wallingford (except Santa)
Online tickets are on sale until 48 hours before the service departs, pay on the day tickets are usually available.
We accept all major debit & credit cards: To pay with a debit/credit card - click "Pay with Paypal" and then on the pop-up screen click "Pay with a debit or credit card"
Book Tickets for Travel from Cholsey (except Santa)
Online tickets are on sale until 48 hours before the service departs, pay on the day tickets are usually available.
The final round trip from Cholsey is 15:35, the final train (with no return) leaves Cholsey at 16:35
We accept all major debit & credit cards: To pay with a debit/credit card - click "Pay with Paypal" and then on the pop-up screen click "Pay with a debit or credit card"
Santa Tickets now on sale
Visit our Santa special tickets page to buy tickets for our Santa trains.
